Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, protect, and manage information when you browse our website, place orders, subscribe to updates, or interact with our services.
1. Information I Collect
We may collect your name, email address, phone number, delivery address, date of birth, order details, and information you voluntarily provide during checkout or other website interactions.
2. Browsing Information
We may collect basic technical information such as browser type, device details, pages visited, referring pages, approximate location, and interactions with website features.
3. Cart and Preference Data
Information about products added to your cart, saved preferences, and website interactions may be collected to improve functionality and provide a more convenient shopping experience.
4. How We Use Information
Your information helps us process orders, arrange deliveries, provide customer support, verify order details, improve services, and communicate important information about your purchases.
5. Marketing Communications
With your consent, we may send promotional offers, product recommendations, newsletters, and updates. You can unsubscribe from marketing communications whenever you choose.
6. Order Communications
Even if you opt out of promotional messages, we may continue sending essential communications related to orders, deliveries, returns, refunds, security, or important service changes.
7. Cash on Delivery
Cash on Delivery may be available for eligible orders. We do not retain payment card numbers or card security information when processing Cash on Delivery purchases.
8. Data Protection
We use reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
9. Data Encryption
Information transmitted between your device and our website may be protected using encryption technologies designed to reduce the risk of unauthorized interception.
10. Information Sharing
We do not sell personal information. Limited information may be shared with trusted service providers when necessary to deliver products, operate the website, or provide requested services.
11. Delivery Partners
Delivery partners may receive necessary information such as recipient name, phone number, delivery address, and order details required to complete shipments.
12. Analytics Services
Analytics providers may process limited technical and usage information to help us understand website performance, visitor behavior, traffic patterns, and areas requiring improvement.
13. Cookies
We may use cookies and similar technologies to remember preferences, support essential website functions, understand usage patterns, and improve your browsing experience.
14. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for their privacy practices, security measures, content, or handling of personal information.
15. Data Retention
We retain information only for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and meet applicable legal requirements.
16. Data Accuracy
You are responsible for providing accurate and current information. Incorrect delivery details or other inaccurate information may affect order processing, communication, or successful delivery.
17. Fraud Prevention
Information may be reviewed to detect suspicious activity, prevent fraudulent orders, protect customers, maintain website security, and safeguard the integrity of our services.
18. Legal Disclosure
We may disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or legitimate governmental requests.
19. Your Privacy Choices
You may request access to certain personal information, ask for corrections, withdraw marketing consent, or request deletion where applicable and legally permitted.
20. Children’s Privacy
Our services are not intended to knowingly collect personal information from children. If such information is identified, appropriate steps may be taken to remove it.
21. Policy Updates
We may update this Privacy Policy when our practices, services, technologies, or legal obligations change. Any revised policy will be made available through this website.
22. Your Consent
By using our website or providing personal information, you acknowledge that your information may be collected, used, and handled as described in this Privacy Policy.
23. Privacy Questions
If you have questions, concerns, or requests regarding privacy or your personal information, please use the customer support options available through this website.